Archive for Internet and Broadband

Big Kahuna

Broadband VI Making Their Service Better Again!

A few months ago I wrote about our internet provider Broadband Vi upgrading their service from 1.5 Mbps to 3 Mbps download for FREE. Making them the fastest most consistent I’ve tested.

And they’ve done it again,  Their $99.95/month Broadband VI Plus customers have been bumped up to 4Mbps down, 1Mbps up….making Broadbandvi the only provider that meets the FCC’s definition of Broadband (that’s the service I use):

And in 2010 the U.S. Federal Communications Commission (FCC) defined “Basic Broadband” as data transmission speeds of at least 4 Mbit/s downstream (from the Internet to the user’s computer) and 1 Mbit/s upstream (from the user’s computer to the Internet).[19] The trend is to raise the threshold of the broadband definition as higher data rate services become available.[20]

http://en.wikipedia.org/wiki/Internet_access

If you’re looking for fast consistent speeds both up and down there is no CHOICE:

You can check them out here: http://www.broadband.vi/

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Big Kahuna

The St. Thomas Internet Challenge – Who Is The Best – Broadband VI or Choice?

I have tested the download and upload speeds of both Choice and Broadband VI (I don’t have Innovative yet because they are not in my area). The test was done using http://testmy.net, each test was done at the same exact time (I have both Choice and Broadband VI). Each modem/signal can obtain speeds of up to 3 Mbps and each are full bar strength so we are indeed comparing apples to apples. I tested 2- 3 times per day at different times.

Special Note: The test was supposed to begin on Monday January 17th 2011 but Broadband VI’s Inner Brass signal was out again.

____________________________________________________________________________

Tuesday January 18th 2011

5 pm: Broadband VI download: 2982 Kbps or 2.98 Mbps , upload: 892 Kbps or 0.9 Mbps

Choice download: 764 Kbps or 0.76 Mbps , upload: 76 Kbps or 0.1 Mbps

10 pm: Broadband VI download: 2513 Kbps or 2.51 Mbps, upload: 880 Kbps or 0.9 Mbps

Choice download: 570 Kbps or 0.57 Mbps , upload: 75 Kbps or 0.1 Mbps

Today Broadband VI crushed Choice in both download and upload speeds. They were over 4-5 times faster on download and 10-11 times faster on upload.

_________________________________________________________________________

Wednesday January 19th 2011

6:30 am: Broadband VI download: 2194 Kbps or 2.19 Mbps, upload: 337 Kbps or 0.3 Mbps

Choice download: 1329 Kbps or 1.33 Mbps , upload: 246 Kbps or 0.2 Mbps

12:15 pm: Broadband VI download: 2944 Kbps or 2.94 Mbps, upload: 877 Kbps or 0.9 Mbps

Choice download: 712 Kbps or 0.71 Mbps , upload: 75 Kbps or 0.1 Mbps

8 pm: Broadband VI download: 2928 Kbps or 2.93 Mbps, upload: 916 Kbps or 0.9 Mbps

Choice download: 443 Kbps or 0.44 Mbps , upload: 72 Kbps or 0.1 Mbps

Today Broadband VI again crushed Choice in both download and upload speeds. They were over 2-6 times faster on download and 1-11 times faster on upload.

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Thursday January 20th 2011

7:30 am: Broadband VI download: 2658 Kbps or 2.66 Mbps, upload: 909 Kbps or 0.9 Mbps

Choice download: 1556 Kbps or 1.56 Mbps , upload: 72 Kbps or 0.1 Mbps

5:15 pm: Broadband VI download: 2939 Kbps or 2.94 Mbps, upload: 922 Kbps or 0.9 Mbps

Choice download: 315 Kbps or 0.32 Mbps , upload: 76 Kbps or 0.1 Mbps

10:15 pm: Broadband VI download: 1637 Kbps or 1.64 Mbps, upload: 911 Kbps or 0.9 Mbps

Choice download: 426 Kbps or 0.43 Mbps , upload: 57 Kbps or 0.1 Mbps

Today Broadband VI again crushed Choice in both download and upload speeds. They were over 2-6 times faster on download and 1-11 times faster on upload.

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Friday January 21st 2011

7:00 am: Broadband VI download: 2814 Kbps or 2.81 Mbps, upload: 910 Kbps or 0.9 Mbps

Choice download: 1479 Kbps or 1.48 Mbps , upload: 113 Kbps or 0.1 Mbps

1:20 pm: Broadband VI download: 2982 Kbps or 2.98 Mbps, upload: 913 Kbps or 0.9 Mbps

Choice download: 1352 Kbps or 1.35 Mbps , upload: 72 Kbps or 0.1 Mbps

Today Broadband VI again handily beat Choice in both download and upload speeds. They were over 2-3 times faster on download and 8-11 times faster on upload.

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Saturday January 22nd 2011

9:45 am: Broadband VI download: 2958 Kbps or 2.96 Mbps, upload: 885 Kbps or 0.9 Mbps

Choice download: 183 Kbps or 0.18 Mbps , upload: 71 Kbps or 0.1 Mbps

*****special note***** 183 Kbps download is disgusting and Choice should be ashamed of themselves. They are clearly very unstable when it comes to download speeds and apparently they cannot manage their users properly to provide consistent download speeds. We might as well be using friggin’ dial-up at these speeds.

6:00 pm: Broadband VI download: 3033 Kbps or 3.03 Mbps, upload: 787 Kbps or 0.8 Mbps

Choice download: 1078 Kbps or 1.1 Mbps , upload: 59 Kbps or 0.1 Mbps

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Sunday January 23rd 2011

8:00 am: Broadband VI download: 3055 Kbps or 3.06 Mbps, upload: 897 Kbps or 0.9 Mbps

Choice download: 421 Kbps or 0.42 Mbps , upload: 101 Kbps or 0.1 Mbps

10:00 am: Broadband VI download: 3025 Kbps or 3.03 Mbps, upload: 834 Kbps or 0.8 Mbps

Choice download: 1246 Kbps or 1.25 Mbps , upload: 54 Kbps or 0.1 Mbps

7:15 pm: Broadband VI download: 2987 Kbps or 2.99 Mbps, upload: 877 Kbps or 0.9 Mbps

Choice download: 603 Kbps or 0.6 Mbps , upload: 212 Kbps or 0.2 Mbps

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Clearly when Broadband VI’s service is up and running it is far superior as their download speeds are 4-10 times as fast and their upload speed is 8-10 times as fast. There really is no comparison. Pricing is a bit high ($99 for 1.5 Mbps)  but if you want the guaranteed speed then you’ll have to pay the price. Customer service is not the greatest but then again neither is Choice’s. So that’s a wash.

One positive for Choice, if speed is not an issue (there are still those who don’t care) is that the modem is portable. This is great if you need to bring it from place to place whereas Broadband VI is set for one location.

In conclusion: Broadband VI is faster and more reliable with both download and upload speeds. They are still having issues with the Inner Brass signal but once that is solved (fingers crossed as I am on it) They would be the recommended choice over Choice.

Neither Choice or Broadband VI are advertisers on the St. Thomas Blog. My statements are factual and objective.

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Big Kahuna

Hey Broadband VI – No Internet Again!

We switched to broadband VI about a year ago because they put an access point on Inner Brass Island. We were excited! Finally we could get Internet on the tough to reach North Side.

But alas, Broadband VI and their “service” are typical bad and badder. When they lose the internet connection in Inner Brass they literally have to hire a boat to get them out there. And if the seas are considered to “rough” then they don’t go at all. I laugh when they say the seas are too rough because it’s like not even going out into the real ocean as Inner Brass is right off land. But whatever, they must be a Union.

Some of the outages have lasted over 5 days, 5 freakin days without Internet. That’s sad. This last one was 1 full day. When I called on Monday the 13th to check their “Network Status” this is what the message said:

Today is THURSDAY December 9th and we have problems at Pelican, blah, blah, blah…

They can’t even update their own network status daily? I mean, shouldn’t someone update the Network Status every day?

C’mon Broadband VI a lot of people depend on your service. St. Thomas is the business capital of the USVI. We want decent (we don’t expect exceptional) speeds and above all we need the connection to be there. I implore you to do what you need to do to get this problem solved. Please.

And for those that will say, “you came to St. Thomas to relax, chill out” I say your job doesn’t depend on it. Some of us need the Internet to work because it is our work. Or local businesses need it because they are promoting/marketing themselves.

What’s your opinion of Broadband VI? And is there anyone out there better?

Monday Rant over, well this is how I felt on Monday but I couldn’t post it because, well you know.

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